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Barracuda Networks Instant Replacement

Customers Please Note: Energize Updates and Instant Replacement Subscriptions need to be maintained for every Barracuda Product. All subscriptions are continuous and must start from the date of activation. Renewals purchases are continuous and start from the date of expiration of your current subscriptions. No exceptions.

Instant Replacement Overview:

Barracuda knows how important it is to have 100% uptime in corporate environments. Barracuda works hard to build reliable "carrier grade" equipment that gives Barracuda systems a 99.99% uptime.

Barracuda also understands that sometimes equipment can fail. Therefore Barracuda offers the Barracuda Instant Replacement Service. With the Instant Replacement Service, Barracuda provides next business day shipping of replacement hardware.

If your Barracuda Networks product fails, Barracuda will ship you a replacement unit within 1 business day so you can get back up and running fast.

Hardware Refresh:

Along with providing priority replacements in case of equipment failure, the Instant Replacement subscription also provides ongoing migration to the latest hardware platforms through the Barracuda Hardware Refresh Program. Normally, refresh units are purchased for a fee that represents a discount over the list price over a new hardware unit. However, Barracuda Networks will waive this fee if your old hardware unit is more than 4 years old and covered under an Instant Replacement subscription. This means that by maintaining an Instant Replacement subscription with your Barracuda appliance, you can continue receiving a new hardware unit every 4 years at absolutely no additional cost.

With this, the Instant Replacement program provides a single, convenient subscription that covers you in case of hardware failure and provides an affordable way to migrate to the most current hardware platform on an ongoing basis.

Benefits of Instant Replacement: