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Barracuda Spam & Virus Firewall Introduces New Features
Posted: Fri Nov 06, 2009 10:39:00 AM
 
Barracuda Networks Inc. today announced the addition of new features targeted at larger service provider and enterprise customers. Major features include delegated administration for multitenant services, new administrative roles for help desk personnel, and enforcement of granular site-to-site email encryption policies.

“While much of Barracuda Networks’ success has been in selling to small-to-medium sized businesses, the Barracuda Spam & Virus Firewall serves a significant base of customers who have large email volumes including enterprises, large educational institutions, government agencies, and service providers,” said Stephen Pao, vice president of product management for Barracuda Networks. “By enabling larger service providers to delegate administration and policy across different levels of staff, the Barracuda Spam & Virus Firewall becomes even more economical as a multitenant solution – all with no per user or per message fees.”

Delegated domain administration enables customers of service providers offering spam and virus filtering services based on Barracuda Spam & Virus Firewalls to customize their own filtering policy, deliver blocked email, and run traffic reports. Individual domain administrators can also delegate responsibility to their own help desk employees to support their own user populations. By delegating administrative tasks, service providers can reduce their own help desk costs while offering more flexibility to their end customers. Delegated domain administration is available Barracuda Spam & Virus Firewall 600 models and higher. Barracuda Spam & Virus Firewall 300 models and higher will now feature domain help desk roles.

Nines B.V., a high-value service provider headquartered in the Netherlands and an early user of the new firmware features, provides managed incoming and outgoing spam and virus filtering using a high availability cluster of Barracuda Spam & Virus Firewalls for a number of clients including EMI Music, Qualcomm, Johnson & Johnson and Ernst & Young. With delegated domain administration and increased administrative functions for help desk personnel, Nines’ clients are now able to directly manage their own domains without having to rely on the Nines IT staff.

“Allowing our clients to have greater direct access to their spam and virus filtering policies for their own domains has helped us to minimize administration costs for our own IT team and has allowed us to focus on other aspects of the business,” said Matthey van Ramele, manager for Nines B.V.

In addition, the full Barracuda Spam & Virus Firewall product line can now enforce granular site-to-site email encryption policy using the industry standard SMTP/TLS protocol.

“As organizations develop their own internal policies to comply with regulations such as PCI DSS, Gramm-Leach Bliley, Sarbanes-Oxley, and HIPAA, they have recognized the need to encrypt transmission of confidential email over public networks,” said Pao. “While traditional end-to-end encryption technologies have been plagued with interoperability and usability issues, site-to-site encryption has continued to increase in usage because of the ubiquity of support by email servers on the Internet and transparency to users using traditional email clients.”

Formerly restricted to global policy management, the Barracuda Spam & Virus Firewall now enables administrators to specify email encryption requirements between specified sender and recipient domains, enabling administrators to force encryption between close business partners, while allowing unencrypted communication with others.
 
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